Medical, Dental and Healthcare Disputes

Doctor, Dentist, Physiotherapist, Osteopath, Nurse, Midwife, Surgeon, Pharmacist, Sonographer, Radiologist, Health Visitor, Dietarian, Paramedic, Chiropodist, Speech Therapist, Psychologist, Counsellor, Orthopaedist, Arts Therapist, Optimist, Occupational Therapist are just some of the healthcare professionals who care for us every day. 
 
In providing care sometimes things don’t turn out how we expect. When a dispute does arise being able to resolve it quickly and simply is a top priory.  

There are many advantages to having your healthcare dispute resolved by Mediation or Arbitration.


  • Both Mediations and Arbitrations are held in private so potential embarrassing personal details will not become public.
  • Patient complaints can be dealt with swiftly reducing stress, time and legal costs in resolving the issues.
  • Flexibility in the process means claims can normally be heard quicker than waiting for a court date.
  • May prevent further breakdown of the patient and healthcare professional relationship.


Examples of medical disputes which can benefit from Mediation and Arbitration


  • Breakdown in communications
  • Delay in providing treatments
  • Defective surgical equipment
  • Failure of anaesthetic
  • Failure of surgical implants or devices
  • Failure to deal with complaints appropriately   
  • Failure to make timely referrals
  • Failure or delay in diagnosis
  • Hospital infections or injury
  • Hospital negligence
  • Misdiagnosis
  • Mismanagement of treatment plans or prescriptions
  • Mistreatment
  • Patient neglect or abuse
  • Personal injury claims
  • Pharmacy errors
  • Professional mistakes
  • Surgical errors


Healthcare employer and employee disputes which may benefit from Mediation or Arbitration


  • Bullying, harassment, intimation claims
  • Workplace disagreements
  • Partnership disputes
  • Supplier disputes
  • Professional  negligence
  • Failures by locum or agency staff
  • Commercial disputes


Mediation allows parties to be very creative in how they resolve their differences. For example claimants may seek;


  • Answers to their questions
  • Clear explanation of what happened
  • An apology
  • Access to medical treatments or rehabilitation
  • For changes to happen so no one has to experience what has happened to them
  • Staff to be trained
  • Compensation
  • Continued treatment under an expert in the relevant field
  • Help and advice so they can rebuild their life
  • Closure after a friend or family member passed away


At Inspired Resolution we understand the stress a dispute can have on both the parties, their friends, family and colleagues. We make it our priority to help parties resolve their differences quickly and efficiently either by mediation or arbitration so both parties can move on with their lives.

Our fees depend on the complexity, amount in dispute and estimated time it will take to resolve. We are very happy to provide a tailor made estimate on request please email ruth.fenton@inspiredresolution.com.